Our Core Methodologies

We believe to serve the insurance industry with a blend of technology and insurance expertise.

Premium Software

ARIMA is a software company primarily dedicated to the development and provision of state-of-the-art software solutions for the insurance and reinsurance industry. Our Products include General, Medical, Life and Reinsurance in addition to front-office portals and mobile solutions catering to the needs of clients, agents and sales distribution.

Quality

ARIMA Insurance Software products combine years of professional industry knowledge and technical expertise from teams of underwriters, actuaries, claim assessors, financial professionals, IT specialists and insurance managers from the insurance domain.

Application

ARIMA apply methodologies and innovation in its products and services from the very stage of design to implementation. Our processes are streamlined from initiation, planning, execution, monitoring and closure.

Support

ARIMA provides support 24x7(365 days) with focus on SLA and Quality Deliverables. Our approach is pro-active and timely and is aimed at achieving total customer satisfaction (TCS).

Technology

ARIMA products are built on Oracle database as a back-end system utilizing the .NET framework as the front-end system. ARIMA is currently Gold partners with Oracle and Silver partners with Microsoft which provides us access to the latest tools and technology trends.

Team

The ARIMA Team undergo extensive technical and business courses, which provides a unique edge in understanding the client needs and delivering technical sound results.

Client Base

We have over 80+ clients in 26 countries. Our core products are implemented at some of the top names in the insurance domain. Our client base is from Africa, across the Middle East, into South-East Asia.

About Us

OUR MISSION

To be the preferred insurance software provider for our clients and to continue to innovate and develop our product lines to enable our clients to achieve excellence and sustainable competitive edge in the market place.

OUR STORY

ARIMA is a subsidiary of the (ARIG) Arab Insurance Group, based inBahrain, and Bsynchro Holdings, a technology an innovation campus,
based in Beirut. The unique partnership compliments the business knowledge with technology and innovation, delivering an end product
satisfying the business needs.

We have over 30 years’ experience in the Insurance and Reinsurance domain. Our systems have been designed and built by a team
of highly skilled technicians and professional Business Users, Underwriters, Claim Assessors, Analysts, Technology Experts and System Developers.
We invest in our team, where each member has undergone insurance business courses, facilitating the necessary exposure to understanding
the business processes.

This investment gives us a unique edge, where we understand your language and are able to assist. The same applies with technology, where we ensure that our team is fully certified and updated on the latest technology trends and are equipped with the correct tools. ARIMA is an Oracle© and Microsoft© certified partner, which facilitates our team and ‘research and development unit’, with access to the latest technology and tools. This fusion of technology with business allows us raise our slogan:

“insurance applications by insurance people”

Today our solutions from core back-end systems, portals and mobile applications are implemented in some of the top names in the industry in various countries from Africa, Middle-East, through to South-East Asia. We have over 80+ clients in 26 countries.

 

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